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Tuesday, May 17 • 3:00pm - 4:30pm
Case Studies on Rethinking Services, Space, Resources, and Roles

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The Embedded Librarian: Rethinking Staffing Models in Health Sciences Libraries
3:05 PM - 3:25 PM
Objective: This paper examines and discusses the creation of a unique staffing model whereby librarians hold joint positions between an academic university library and another health research organization.
Methods: A large university research library has formed cross-appointments in partnership with a number of local research institutes. The librarians spend 80% of their time in embedded roles serving researchers and staff outside of a traditional health sciences library environment. They have various responsibilities, from conducting extensive searches and managing projects to editing publications and leading evaluation activities. The other 20% of their time is given to the university library, engaging in the more conventional activities of teaching, collection development, reference provision, and library research activities. This paper describes the development and functioning of this model as well as the challenges and benefits encountered.
Results and Conclusions: Five such positions have been created, and several have been in place for many years. The embedded librarian model has allowed the university library to develop strong relationships with external organizations and has generally helped to promote the high level services of health sciences librarians. The librarians themselves benefit from the expertise, interaction, and training accessible through a university library system that would be unavailable to them in otherwise commonly solo librarian positions in research institutes. An evaluation of this program is forthcoming.
Authors: Dagmara Chojecki, Research Librarian, Institute of Health Economics; Trish Chatterley, Public Services Librarian, John W. Scott Health Sciences Library; University of Alberta, Edmonton, AB, Canada 
 
Re-thinking the Harrell Health Sciences Library: Retirements, Resignations, Reorganization, and Recruitment as Opportunities for Transformation
3:25 PM - 3:45 PM
Objective: To describe and discuss the opportunities presented when faced with multiple staff and faculty retirements and resignations occurring during a period of intense change.
Method: Considerable discussion has taken place in the library literature about the upcoming wave of retirements in the library field and how this will impact libraries during this period of profound and far-reaching change. This case will describe the experience of the Harrell Health Sciences Library (HSL) as the library grappled with four retirements and four resignations, half the existing staff of sixteen, within a fourteen-month period of time, and the opportunities this kind of staff turn-over presents. The library has been experiencing a period of intense change. Loss of space, renovation of the remaining space, and the conversion from a print-based collection to a digital collection have all had a profound effect on services, space, resource management, and perceived roles. The turn-over in faculty and staff has allowed the library to reorganize relationships and the reporting structure within the library; review existing salaries and positions (vacant) leading to the repurposing of dollars to fund new faculty positions with urgently needed skills; and the opportunity to completely re-imagine roles and duties within existing vacant positions.
Results: The Harrell HSL is recruiting faculty and staff with new skill sets needed to continue to move the library forward. New hires include an associate director/coordinator for education and instruction, the librarian for collection development and digital resource management, an early-career reference librarian, and a librarian for knowledge integration and emerging technologies.
Conclusions: The Harrell HSL has embraced the opportunity to re-think its identity for the future, transforming itself in the process. This case study will highlight approaches taken, what worked, what didn't, barriers encountered, offer useful advice, and report on outcomes.
Author: Cynthia K. Robinson, AHIP, Director, George T. Harrell Health Sciences Library, Penn State Hershey, Hershey, PA 
 
The Role of the Academic Medical Center Library in Support of Online Learning for both the Academic and Health Care Enterprises
3:45 PM - 4:05 PM
Objective: Find new ways for the library to create value for the institution by supporting online employee education: to improve staff workforce skills and comply with regulatory education requirements.
Description: With its focus on customer service, its commitment to finding technology-based solutions, and its history of involvement in education initiatives, the library is uniquely positioned to make a difference by supporting online learning in the academic medical center. The library has managed online learning for 10 years. It started as a tool for academic courses, but with increased attention on compliance with government regulations, extending the library’s online learning efforts beyond academic course support to hospital and employee training was a natural direction. The library manages the learning management system (LMS) and the software solution to transfer course completion data from the LMS to the human resources management system. Additionally, the library hired a full-time instructional designer to support subject matter experts in designing and building effective online learning modules. Over 10,000 employees have used the system to complete more than 100,000 training modules, and library-supported online learning has become a vital part of the academic and the patient care enterprises.
Conclusion: The employee training program continues to expand, and as the more people use it, the more people want to use it, thus continuing to place the library at the center of a valuable service to the institution.
Authors: Catherine E. Delia, Online Learning Systems Manager, Medical Center Libraries and Technologies; Julia Sollenberger, AHIP, FMLA, Associate Vice President and Director, Medical Center Libraries and Technologies; Mike Bell, Assistant Dean, Information Technology, River Campus Libraries, and Assistant Director, Information Technology, Medical Center Libraries and Technologies; Edward G. Miner Library; University of Rochester Medical Center, Rochester, NY 
 
Millennial Medical Libraries: Library and Information Services for New Medical Schools
4:05 PM - 4:25 PM
Objective: In the past ten years, several new medical schools have opened or are being planned across the United States. This presentation summarizes findings from a comparative study of libraries serving four new schools of allopathic medicine, focusing on issues related to institutional administration, staffing, space, collections, and services.
Methods: Semi-structured interviews were conducted with library leadership and selected staff at four libraries serving new or newly independent medical schools. Two schools were completely new, one built on its experience providing the first year of the medical curriculum for another university, and one built on its experience as a regional campus providing the third and fourth years of the curriculum. The interviewer transcribed and coded all interviews for emergent themes. The directors of the libraries serving the four schools were given the opportunity to review and amend each transcript. The questions that guided all interviews addressed (1) institutional administration (reporting lines and funding structure), (2) staffing within the library, (3) space and physical design of the library, (4) collections, and (5) instruction and other library services.
Results: Most noticeably at schools that did not begin as a regional campus, there was a need for the library to respond rapidly to the nascent organization and the evolving curriculum. Compared to more established academic health sciences libraries, libraries serving new schools have fewer staff overall and a larger proportion of professional librarians. While these libraries occupy smaller spaces, there are clearly identifiable uses of the library as place. The collection of resources at these libraries is predominantly electronic, with the negotiation of licenses and the maintenance of links as prominent responsibilities for professional and support staff. Among these new medical schools, there is an emphasis on information technology and informatics education.
Conclusions: Findings from these interviews are informative for the development of libraries at other new medical schools, and they may inform planning at established libraries.
Authors: Keith Cogdill, AHIP, Director, South Texas Regional Information Services, Health Science Center, University of Texas, San Antonio, TX; David Boilard, AHIP, Director, Medical Library, Florida International University, Miami, FL; Nadine Dexter, AHIP, Director, Ginsberg Health Sciences Library, University of Central Florida, Orlando, FL; Rebecca Ruddock, AHIP, Unit Associate Director, Delia Montes-Gallo Library of the Health Sciences, Texas Tech University Health Sciences Center, El Paso, TX; Barbara Shearer, AHIP, Director, Maguire Medical Library, Florida State University, Tallahassee, FL; Richard W

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Tuesday May 17, 2011 3:00pm - 4:30pm
101A - Minneapolis Convention Center

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