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Tuesday, May 17 • 1:00pm - 2:00pm
Poster Session 2: Poster Board Number 163

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Poster Board Number: 163
Title: Rethinking Existing Processes to Improve Staff Involvement in Web Development
Objective: Implement a solution that:
• streamlines the development and maintenance of the library's web-based applications
• speeds up the time between development of a new application and gathering user feedback
• improves transparency of the web development process in the library
• increases library staff participation in documenting requirements as well as developing and testing web-based applications
Methods: The Scrum method was selected. Scrum is an iterative, incremental framework for agile software development, and it has been adapted by organizations to assist in other project management activities. The Scrum framework was created to be adaptable to the needs of the organization. Using this framework as a starting point, the library’s information systems department, in conjunction with the library’s web committee, set out to adapt the Scrum framework to achieve the library’s objectives. Using Scrum, work is done in short bursts, known as sprints, which last from two to four weeks, allowing the web committee to have features ready for use within weeks instead of months. Members of the web committee help identify which projects are chosen for each sprint and help test the projects before they are released into the production environment.
Results/Conclusions: The library has used the Scrum framework process for over a year, and overall, we are very pleased with it. The framework has been easy to adapt to fit the needs of the library staff and the library workflow. Benefits of implementing the Scrum framework include:
• Stakeholders have a say in which web projects are undertaken in each sprint
• More staff are involved in the web-development process.
• Transparency is improved because more information is shared with library staff regularly.
• Web projects are available to the user faster, which allows us to gather user feedback sooner.
• Projects are more defined before they are undertaken.
• It was easy to learn.
Authors: Michelle Frisque, Head, Information Systems; Jim Brucker, Instructional Design Librarian; Linda O'Dwyer, Communications Coordinator and Education Librarian; Steve Hunt, Web Programmer; Jeremy Prevost, Web Applications/Software Developer; Galter Health Sciences Library; Northwestern University, Chicago, IL

Tuesday May 17, 2011 1:00pm - 2:00pm
Exhibit Hall A - Minneapolis Convention Center

Attendees (7)

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