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Tuesday, May 17 • 2:00pm - 3:00pm
Poster Session 3: Poster Board Number 167

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Poster Board Number: 167
Title: A Chance to Wait Is a Chance to Educate: Playaway Media Players in the Patient Library
Objective: The library has made Playaways (MP3 players preloaded with relaxation meditations and music) available to patients, family members, and employees as they access care in ambulatory care. As part of a continuous practice innovation grant and with the support of the integrative medicine subcommittee, portable players with preloaded content including relaxation music and meditations were used to relieve anxiety and stress before, during, and after procedures as well as a means to assist patients to find meaningful alternatives to waiting. A secondary goal was to introduce an aging population to new technologies that would help them adapt to technology changes in their own lives.
Methods: An interdisciplinary group including physicians, librarians, educators, and administrators met together to determine modalities of virtual access, to chose specific topics that were related to stress management techniques of meditation and focused presentations, and to chose specific areas in the organization where the longest waiting periods were encountered. The pilot study was conducted from August through December to determine (1) ease of usability, (2) improvement of patient waiting experience, and (3) decrease in anxiety and stress levels of patients in waiting areas.
Results: To date more than 210 devices have been checked out. Playaway users had been given instructions on usage both verbally as well as in writing. For those with visual challenges, an enlarged information sheet was provided. Overwhelmingly, the response has been positive, has improved the visibility of the patient library, and has opened a plethora of creative ways to use the devices. Further opportunities that will be evaluated are the use of Mayo Clinic information on health and wellness, including heart health, exercise, and Mayo Clinic history, as well as the option of providing discharge instructions.
Conclusions: Because this project was so successful, other technologies will also be explored including netbook computers and iPads to share consumer health information with patients and family members.
Authors: Carol Ann Attwood, AHIP, Medical Librarian, Patient and Health Education Library; Kay E. Wellik, AHIP, Medical Librarian and Director, Mayo Clinic in Arizona Libraries; Mayo Clinic in Arizona, Scottsdale, AZ

Tuesday May 17, 2011 2:00pm - 3:00pm
Exhibit Hall A - Minneapolis Convention Center

Attendees (5)

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