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Tuesday, May 17 • 1:00pm - 2:00pm
Poster Session 2: Poster Board Number 2

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Poster Board Number: 2
Title: Redesigning a Mobile-friendly Library Website: Lessons Learned
Objective: In early 2010, the health sciences library launched a mobile site for use by its constituents. Preliminary, informal feedback from users found the site to be inaccessible to some types of mobile devices. The current project began as an effort to reevaluate and apply best practices to the redesign of our mobile site. The goal is to determine the mobile information needs of our community and to create a user-friendly mobile site that meets those needs.
Methods: Online surveys and usability testing. Two surveys, a preliminary needs assessment survey and a follow-up evaluation survey, will be administered to affiliated student, resident, and faculty mobile device users, defined as the 137 users who requested a DynaMed Mobile serial number during fiscal year 2010. Aside from the content of the site, additional considerations such as browser support, screen sizes, and aesthetics will be addressed. The preliminary survey will identify the most commonly used mobile devices and target support for those devices. Based on the preliminary survey, a low-fi prototype of the site will be created and undergo usability testing. The redesign will be accomplished using Dreamweaver.
Results: Seventy-seven responses to the survey were received, mainly from students and faculty. A total of 67.5% of respondents reported having a web-enabled mobile device. Of those, Apple devices (iPhone, iPod Touch, and iPad) represent the majority operating system, while Android and Blackberry evenly split the remaining 40%. Tasks users identified as desirable on a mobile library website were in rank order: searching for journal articles, accessing full-text articles, searching databases, accessing e-books, and searching the online catalog. These priority tasks heavily influenced the design of the site and formed the base of our usability testing.
Conclusions: Usability testing of a low-fi paper prototype of the site is currently underway. Initial results indicate a few areas that require revision before the actual site is developed.
Authors: Jovy-Anne Rosario, Instructional Design Librarian; Marie T. Ascher, AHIP, Associate Director, User Support, Education, and Research Services; Afsar Mohiuddin, Library Network Systems Administrator; Diana Cunningham, AHIP, Associate Dean and Director; Health Sciences Library; New York Medical College, Valhalla, NY

Tuesday May 17, 2011 1:00pm - 2:00pm
Exhibit Hall A - Minneapolis Convention Center

Attendees (35)

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