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Monday, May 16 • 3:00pm - 4:30pm
Rethinking Libraries in Hard Times

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The Changing Face of Reference: Biomedical and Health Information Services in the Classroom, Clinic, and Beyond
3:05 PM - 3:25 PM
Objective: To further integrate library services within the health center, the University of Florida (UF) Health Science Center Library (HSCL) closed its reference desk, freeing librarians to continue traditional curricular support and facilitate enhanced collaboration with users in their "natural habitats." Position/funding redesign were key in creating a mobile, refocused, and reconfigured department and developing services to support clinical and community engagement missions.
Methods: The HSCL has provided traditional reference desk services since 1974, and with the establishment in 1999 of an innovative liaison program, serves the educational and research information needs of six health-related colleges. To facilitate customized services and librarian mobility, the desk closed in 2009, with a corresponding move to an “on-call” model. Recently, a “house-call” service was added in which librarians serve their clients outside the library. Through position redesign and creative funding, three new librarian positions (clinical research, biomedical sciences, and veterinary medicine/medicine liaison) were added and two (nursing, consumer health) reconfigured, effectively doubling the size of the department despite difficult economic times. Professional development opportunities for staff and clients have been enabled via grant funding, as has a new emphasis on integrating the library into the life of the university through exhibits and related speaker and film series.
Results: Increased staffing, much made possible through creative position/service redesign, allowed the library to expand into the clinical realm, establishing a relationship with the hospital through rounding and engagement with nursing fellows and research council. clinical research and biomedical science librarians support the fledgling clinical and translational science awards and basic science research communities. A partnership with the public library has been initiated. A new emphasis on bringing students and others into the physical library has resulted in a dedication to exhibitions, speaker series, films, and a newly created marketing plan. House calls take the librarian to the client, leveraging existing liaison relationships.
Conclusions: By redesigning positions based on client need, partnering with the main campus library, and retiring services that had become obsolete, the HSCL has been able to meet previously unmet information and institutional needs. New opportunities have reenergized staff as well as library users and have highlighted the library's relevance.
Authors: Michele R. Tennant, AHIP, Assistant Director and Bioinformatics Librarian, Health Science Center Libraries and UF Genetics Institute; Cecilia Botero, Associate Dean and Director; Beth Auten, AHIP, Reference and Liaison Librarian; Linda C. Butson, AHIP, Consumer Health and Community Outreach Librarian; Mary Edwards, Distance Learning Librarian and Liaison; Nita Ferree, AHIP, Reference and Liaison Librarian; Rolando Garcia-Milian, Biomedical Sciences Librarian; Jennifer A. Lyon, AHIP, Clinical Research Librarian; Hannah F. Norton, AHIP, Reference and Liaison Librarian, Health Science Center Libraries; University of Florida, Gainesville, FL 
 
Rethinking the Health Sciences Library as Place: Providing Service Without a Health Sciences Library
3:25 PM - 3:45 PM
Objective: To describe the management challenges and techniques needed for health sciences librarians to provide collections and services without a dedicated health sciences library near their users.
Methods: Michigan State University Libraries have always served several health colleges, including two medical schools, without a physical, dedicated health sciences library. The challenge presented by this has recently multiplied with the opening of expansions of our medical schools in cities miles from our main campus. Health sciences librarians provide services and collections to our health sciences patrons on the main campus and at remote locations from a centralized university main library. For years, our situation was unique; however, the current economic climate on campuses has resulted in a trend toward closing subject-specific library branches and increasing centralization of university library systems and their functions. Many health sciences librarians are rethinking ways to serve their users because the dedicated library place can no longer be taken for granted. We will share methods our librarians have used to work within a centralized system in hopes that our experiences will be informative for administrators and other librarians and generate a discussion of what good health sciences library services look like in a 21st century setting.
Results: Meeting the challenges of providing excellent health sciences library services and collections without a dedicated, separate library requires strategic moves on several fronts: public relations with the colleges, relationships with partners, technological solutions, and education of non-health sciences library staff and administrators.
Conclusions: Health sciences librarians without a dedicated health sciences library face some hurdles in working with their user groups that those who work in a health sciences library do not, but the economic need of universities to centralize and restrict duplication of effort will likely continue to impact libraries. We have found that, despite the challenges, centralization can offer some advantages and opportunities for the health sciences librarian who is creative, self-directed, and collaborative.
Author: Susan K. Kendall, Health Sciences Coordinator, Michigan State University Libraries, Michigan State University, East Lansing, MI 
 
When the Going Gets Tough, the Tough Renegotiate Their Consortial Journal Deals
3:45 PM - 4:05 PM
Objective: This paper describes the contract-renegotiating strategies employed by the research library network during the recent global economic downturn and highlights the methods employed by the consortium to defray content loss while reducing costs. A new collaborative model of title selection was proposed that would require intense cooperation between selectors from three different institutions but benefit all our patrons.
Methods: The libraries have used consortial purchasing as a means of gaining expanded shared-title access for many years, but recent budget cuts at all four universities called for more creative solutions to maintain our journal collections. Taking advantage of interinstitutional journal metrics, we crafted a model of shared collection development, creating one mutual journal title list for a specific science, technology, and medicine publisher. Any changes to the shared list by any one school must be vetted by representatives from all schools. Autonomy over specialized collections once held by more than sixty independent selectors suddenly became a team-based exercise in collaboration between universities, and the model met with many challenges and obstacles. Metrics (cost-per-use, impact factor, subject strength) formed the bedrock of this model.
Results: The new hypercollaborative consortial collection development model allowed the de-duplication of title lists and an overall spend reduction of 20% for the test publisher. Thus access to content was expanded while costs were lowered.
Conclusions: The network is now looking to expand the use of the new model to other publishers, beginning with a push in the e-books market. Such intense collaboration between institutions highlights the importance of consortial buying power especially in the face of a bleak economic climate.
Authors: Emma Cryer, Electronic Resources Librarian; Karen Grigg, AHIP, Associate Director, Collection Services, Medical Center Library and Archives, Duke University, Durham, NC; Christie Degener, Head, Resource Management Services; Health Sciences Library; University of North Carolina, Chapel Hill, NC 
 
The Politics of Rethinking: Building a Library Network for a Hospital System
4:05 PM - 4:25 PM
Objective: To create collaborative relationships among library staff, patrons, and hospital administration for the large teaching hospital and nine regional hospitals in the Cleveland Clinic Health System, focusing on overcoming the competing interests for funds, staffing levels, and power.
Methods: Hospital sizes range from 118 to 1,210 beds. Each library is financed individually through its own hospital; several hospitals have recently reduced or eliminated their library staffing. Pressure is increasing for system integration in other operational areas, and many physicians and other caregivers now rotate within or have been reassigned in the system. The librarians see increasing demand to standardize core resources and, consequently, an increasing need to collaborate. Building from a long history of local resource sharing and friendships, the librarians of these hospitals have been working as a group to explore shared solutions for these issues.
Discussion: This paper discusses the successes, near-successes, and failures of vari…


Monday May 16, 2011 3:00pm - 4:30pm
101B - Minneapolis Convention Center

Attendees (102)




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