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Sunday, May 15 • 2:00pm - 3:00pm
Poster Session 1: Poster Board Number 72

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Poster Board Number: 72
Title: We've Got You Covered: Statewide Service Continuity in Disasters
Objective: To present a case study exploring how best to provide ongoing access to library resources in various disasters. This case focuses on a statewide library service continuity plan that is ready for implementation in the event of a disaster impacting hospital or academic health care providers’ access to core library services and resources.
Methods: In response to an increasing awareness of a need for continuity of service during a disaster, a national Network of Libraries of Medicine grant was awarded to support two training sessions on disaster planning. A meeting of institutional representatives interested in following up was held. Using preexisting relationships among the state’s academic health sciences libraries, Area Health Education Center (AHEC) libraries, and hospitals, an agreement was formed to assist with continuity of core services. Core services are reference assistance, interlibrary loan, and access to online resources. An executive committee--consisting of four academic medical librarians, one AHEC representative, and one AHEC digital library representative--was established to support and continue the vision of collaboration and service continuity. To formalize the agreement and relationships, all four academic health sciences library directors and all nine AHEC library directors signed a mutual aid agreement, which is intentionally not legally binding.
Conclusions: The agreement provides a solid foundation for the provision of core library services in academic and community health care settings in the event of a disaster in any corner of the state. Independent communication methods have been established to avoid potential downtime of local channels. The libraries successfully activated “on alert” status during a recent hurricane threat.
Authors: Susan P. Hardee, Library Services Director, Wake AHEC Library Services, Wake Area Health Education Center, Raleigh, NC; Melanie J. Norton, AHIP, Document Delivery Librarian, Cushing/Whitney Medical Library, Yale University, New Haven, CT; Francesca Allegri, AHIP, Head, User Services, Health Sciences Library, University of North Carolina, Chapel Hill, NC; Jeff Coghill, AHIP, Head, Outreach Services, William E. Laupus Health Sciences Library, East Carolina University, Greenville, NC; Mark McKone, Technical Services Librarian, Coy C. Carpenter Library, Wake Forest University, Winston Salem, NC; Diana McDuffee, AHIP, Area Health Education Center and Outreach Services Network Director, Health Sciences Library, University of North Carolina, Chapel Hill, NC; Richard A. Peterson, AHIP, Deputy Director, Medical Center Library and Archives, Duke University, Durham, NC; Mary Beth Schell, Director, North Carolina Area Health Education Center Digital Library, Health Sciences Library, University of North Carolina, Chapel Hill, NC; Daniel T. Wilson, Associate Director, Collection Management and Access Services, Claude Moore Health Sciences Library, University of Virginia, Charlottesville, VA

Sunday May 15, 2011 2:00pm - 3:00pm
Exhibit Hall A - Minneapolis Convention Center

Attendees (9)

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