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Tuesday, May 17 • 1:00pm - 2:00pm
Poster Session 2: Poster Board Number 85

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Poster Board Number: 85
Title: From Fire Hose to Drinking Fountain: Collaborating with Nursing to Create a Unit-specific Web Portal
Objective: Our medical center’s clinical portal is an oversized collection of thousands of applications and resources, making it difficult for specialized nursing staff to obtain specific applications, forms, etc., needed for patient care (the "fire hose" effect). Our goal was to improve efficiency for unit-based nurses by creating a better portal with information specifically designed to support them.
Methods: An interdisciplinary team (one information specialist, one unit-based educator, and one clinical nurse specialist):
• researched portal software and selected LibGuides to develop a beta portal for a colorectal nursing unit
• surveyed colorectal nurses to identify most appropriate content
• developed a unit-specific portal for colorectal nurses and placed a link on the hospital portal
• produced an online survey and used the feedback for real-time site improvement
• measured usage and monitored feedback during a forty-five-day test period
Results: During the test period, the portal generated 3,606 page views and 52 evaluations in support of this project both from inside and outside the nursing unit. We prepared and presented our project to nursing leadership. The beta site came to the attention of:
• additional nursing floors, creating demand for knowledge services
• corporate communications, which used the feedback we gathered to help to create a new internal portal for the medical center
Conclusions: The clinical portal was a “fire hose” of information that needed to be winnowed down to a selection of applications and resources that were relevant to a specific nursing unit. By utilizing library software (LibGuides), we were able to gather and organize the information needed for this unit.
Authors: Nathan Norris, AHIP, Information Specialist, Knowledge Services; Emily Keenan, Nursing Unit Educator; Christine Saba, Clinical Nurse Specialist, Beth Israel Deaconess Medical Center, Boston, MA

Tuesday May 17, 2011 1:00pm - 2:00pm
Exhibit Hall A - Minneapolis Convention Center

Attendees (15)

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